At Satorita, we are committed to providing a seamless and efficient shipping experience to ensure that your footwear essentials arrive promptly and in pristine condition. Here's everything you need to know about our Shipping Policy:
Order Processing Time: We aim to process and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our dedicated fulfillment team handles each item with care to ensure secure packaging and swift shipment.
Shipping Options:
-
Standard Shipping: Our standard shipping method typically delivers orders within 5-7 business days at no additional cost to our customers.
-
Expedited Shipping: For customers seeking faster delivery, we offer expedited shipping options with delivery times ranging from 3-5 business days for a fee of $6.99 USD.
Order Tracking: Upon processing and shipment of your order, you'll receive a confirmation email containing tracking information. This allows you to monitor the status of your shipment and accurately estimate its arrival time.
Peak Season Considerations: During peak seasons or periods of high demand, such as holidays, slight delays in shipping times may occur. We appreciate your patience, and rest assured, we are diligently working to ensure timely deliveries.
Shipping Restrictions: While we strive to accommodate all customers, please note that we are unable to deliver to certain locations, including US military bases. Additionally, shipping to multiple addresses within a single order is not currently supported.
Tax Policy: Transparency and simplicity are paramount to us. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price displayed at checkout is the final amount you'll pay.
Customer Support: Your satisfaction is our highest priority. Should you encounter any issues or delays with your shipment, our friendly and knowledgeable customer support team is available to assist you promptly. Feel free to reach out to us, and we'll address any concerns or inquiries you may have.
Thank you for choosing Satorita. We are dedicated to providing reliable, high-quality footwear and exceptional service every step of the way.